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Case study

Leading DATA & AI company

The small VPN brand with one active service had ambitious plans to expand its services to more countries and increase its active user base. Did it succeed? How did the heroes help?

Project description

When a VPN brand approached us to help them create a marketing strategy for their brand, we were excited about the challenge. They wanted to increase awareness, scale sales, and retain more customers. We started by creating engaging content that would resonate with customers and make them want to buy their service. The next step was to expand the service to more countries and languages, which was no small feat. We successfully built nine services from one to scale sales across multiple channels. We then created social media campaigns for them to align with our strategy. Finally, the strategy was optimized based on the results from the previous steps. After just three months of implementing the new strategy, we had reached over 23,000 subscribers! This is an incredible accomplishment considering how competitive the VPN industry is today.

About the client:

Industry:

Business Challenge:

Services provided:

IT, VPN, SaaS

A very niche group of recipients and extremely developed competition. Convincing the end customer about the advantage of a small brand against the powerful giants in the industry.

Our solution:

Implementation stages:

1

A strategy that reflects business goals

Creating a comprehensive brand development plan was key to effective action. Thanks to the earlier preparation of the strategy, the execution of activities was smooth, and any unforeseen situations could be addressed on an ongoing basis. Such a holistic approach was a strong foundation for further actions scaling the brand.

2

Implementation of new services

The implementation of the planned strategy was quite a challenge. We managed to cope with it and localized and implemented as many as 8 additional services. With a total of 9 services under our care, we tested and optimized the user experience. At this stage, we also began to actively acquire new subscribers by creating effective advertising campaigns.

3

Ongoing service

The final stage involved creating and optimizing customer service processes. This was to ensure efficient and quick response to inquiries. Additionally, we took care of the network infrastructure administration, creating scripts that accelerated and facilitated current service.

CUSTOMER REVIEW

"MRKTG Heroes are reliable social media and marketing strategy specialists who understand the intricacies of various platforms. They consistently deliver well-thought-out strategies and relevant content, resulting in measurable growth for our brand. Their professionalism and attention to detail are commendable. The MRKTG Heroes team stands out not only for their expertise, but also for their creativity and innovative approach to each campaign. Thanks to them, our company has gained greater visibility online and significantly increased customer engagement. Working with MRKTG Heroes is a guarantee of success and the certainty that our marketing goals are in the best hands."

Business results

Find out how we can
help you achieve your business goals!

Selected case studies

Related services

Find out more about selected services,
that we implemented as part of this project:

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Marketing strategy

A comprehensive action plan that precisely responds to the needs of your brand and market. Thanks to it, you gain clear and effective guidelines that will help you achieve your business goals and maximize your return on investment.

Brand Communication.png

Brand communication

A series of activities aimed at creating a coherent and strong image that effectively attracts people
and engages your audience. We create and implement communication strategies that strengthen brand identity and build lasting relationships with customers.

Zdalny dział marketingu.png

Remote marketing department

Comprehensive marketing support offered by an experienced team of experts who act as your internal marketing department.
You gain access to competences without having to hire and train your own employees.

Let's stay in touch!

MRKTG Heroes

Puławska 145 Street
02-715 
Warsaw

+(48) 603 191 083

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